Shipping + Handling

Domestic & International

All domestic and international orders are shipped via DHL . Rates are calculated through DHL calculator. International customers are responsible for custom duties and/or brokerage fees in addition to shipping cost assessed during checkout. All Shoppers  will incur sales tax as set by their State Countries to which your delivery will be shipped. Please note that DHL does not deliver to APO/FPO addresses or P.O boxes.

Please allow 3 business days for order processing and payment verification, and an additional 7-10 business days for delivery.

Please check back with us periodically for any updates regarding our shipping policies. Please contact lifestyle@urbansoulapparel.com if you have any questions.

Product Availability:

Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.

Customer Privacy:

urbansoulstores.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals.

Sales Tax:

Sales Tax is charged to those orders shipped within their state countries. Sales Tax is not charged to orders shipped to the states outside of Domestic address 

Contact Information:

Urban Soul Apparel Group

Airport Shopping Centre 

Gaborone Botswana, 00267

Lifestyle@urbansoulapparel.com